Help Center
Popular Topics
Ordering & Payments
How do I place an order?
Simply browse our collections, select your size and color, then click "Add to Cart" and
follow the checkout instructions.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.
Shipping & Delivery
How long does shipping take?
Standard U.S. shipping takes 5–7 business days. Expedited and international shipping options are also available.
How do I track my order?
Once shipped, you'll receive a confirmation email with a tracking number. You can also track your order via our Order Status page.
Returns & Exchanges
Can I return or exchange an item?
Yes—within 60 days of purchase and as long as the item is unworn and in original condition. See our Return Policy for details.
What items are non-returnable?
For hygiene reasons, we do not accept returns on facemasks, underwear, socks, or compression bottoms.
Account & Support
Do I need an account to place an order?
No, but creating an account helps you track orders and access your purchase history.
How can I contact customer support?
Email us at support@planetmode.com or call 650-224-0726. Our support team is available Monday–Friday, 9 AM–5 PM (PST).